Friend and Family Test Results

Thank you for continuing to provide us with feedback.

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

If you would like to provide feedback of our services, please complete the anonymous online form: Friends and Family Test

Comments:

“The appointment was made and I was seen on time, the doctor I saw was very nice and efficient.”

“Easy book in. Quick. Called before time and the nurse was friendly and professional. Took time to answer afew questions I had .”

“The nurse was welcoming and friendly. Everything looked clean and tidy. It was my first physical appointment at the surgery and I was very pleased overall.”

Comments:

“Appointment on time. Nurse taking bloods was polite and cheerful.”

“The Dr listened and fully understood my health problem and was very knowledgeable with my condition.”

“Nothing is to much trouble and your never rushed , staff always cheerful happy to help”

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