Friend and Family Test Results

Thank you for continuing to provide us with feedback.

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience. Listening to the views of patients and staff helps identify what is working well, what can be improved and how.

If you would like to provide feedback of our services, please complete the anonymous online form: Friends and Family Test

Friends and Family Test Results – October 2024

Very Good118
Good19
Neither Good nor Poor4
Poor3
Very Poor1

Comments:

“Appointment on time. Nurse taking bloods was polite and cheerful.”

“The Dr listened and fully understood my health problem and was very knowledgeable with my condition.”

“Nothing is to much trouble and your never rushed , staff always cheerful happy to help”


Friends and Family Test Results – September 2024

Very Good150
Good14
Neither Good nor Poor7
Poor6
Very Poor2
Don’t Know1

Friends and Family Test Results – August 2024

Very Good144
Good17
Neither Good nor Poor7
Poor0
Very Poor1
Don’t Know0

Friends and Family Test Results – July 2024

Very Good148
Good20
Neither Good nor Poor5
Poor8
Very Poor8
Don’t Know2

Friends and Family Test Results – June 2024

Very Good84
Good10
Neither Good nor Poor9
Poor3
Very Poor3
Don’t Know0